Vectera vs Axosoft
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See the best product reviews, compare products, read reviews, and more.
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Overall, great! No complaints! I do wish there were more payment options tho. Otherwise, I'd absolutely recommend this to anyone looking for a solid consultation booking platform.
Vectera is the easy way to meet customers online. Let clients schedule meetings directly into your agenda. A dedicated meeting room is created for every new customer. If a recurring customer is recognised, an existing meeting room will be shared.
Overall: I like that we can email tickets into the system. I like that I can add custom fields with custom rules to force my people to use forms a specific way. I like that we can create project folders to track what we're working on. I like the new PM functionality. I like the Workflow Steps. I like the Portal plug-in for having customers submit and view tickets. In fact I like everything. Time tracking is very powerful for employee tracking and for R&D write offs. This is the best bang for the buck our company has got since acquiring the product in 2007. I dislike the lost dashboard functionality from converting to the Web. The reporting isn't nearly as powerful now in my opinion. Simple dashboards are great, but we used to have lots of additional widget types that I used. Releases/Projects. My users habitually put things in the wrong place. It requires me to go back and move things around all the time. The Portal works but it's not a nice fancy looking interface for our customers to interface with. We don't use the other integrations. This is a great tool for a QA manager who knows what they want. I have this configured so that my weekly management reports are saved views. I literally can using the Snipping Tool and cut out a screenshot for all my report needs.
Scrum software with project planning, help desk, and agile bug and incident tracking. Development teams can effortlessly manage their product backlogs, plan releases, and analyze their burndown velocity. Plan sprints easier with the Axosoft Release Planner, visualize progress with Card View, and release on time. Turn emails into support tickets, build unlimited Wiki pages for test cases and documentation, and create a custom portal for your customers to edit and add tickets
Impressive! Incredible! Innovative! It is just a mind-blowing, breathtaking tool which helps my dreams come true. Probably, it is the most helpful service which combines the best price and the best quality. Indispensable for any exam coaches, language tutors and experienced teachers working online.
- Olga B. TOEFL Coach
Very good. Nothing to install and the quality is good. The company is quite new but I am confident they will continue to improve this valuable product into real challengers for Zoom and Hangouts, and sorry to say, one of my favorite tools, Calendly.
- Matthew N. CEO & Founder
We didn't like its UI design which was not as easy while using the application. We even tried to simplify it, but it wasn't easy. Overall, its features were great to use, like a whiteboard, analyzing the data, and much more.
- Sumit K. Google Cloud Facilitator
Overall: The ability to track projects and track another users progress on their projects are very beneficial. Tracking different cards and being able to categorize them and prepare for releases saves a lot of time for the managers of the project. Understanding where other users are at in their section of a project lets other users know where they are in their own project and if they need to gather more resources for their part.
- Justin K.
Pros: Product allows for a team to easily stay on task and update progress throughout the team. It not only allows for the project tracking but also defect/bug tracking. There is also the ability to make defects/tasks visible to the client and to allow the client to raise defects within the customer portal as well, making the product a central tool. The vendor is readily accessible and will run sessions and demos. Cons: The ability to track interdependencies was more manual and something the project manager or scrum manager needs to be aware and manage.
- Sandra B.
Overall: We are solving company wide project management. We use it to visualize where time is spent for each employee and to determine how long it takes for project to be complete. This gives us insight to plan better in the future by improving our estimates on how long things take.
- Kyle J.
|Superb scheduling and video-conferencing platform with unique features|
|I am over the moon to use such a reliable, trustworthy, customisable, adaptive, responsive, user-friendly tool|
|It is highly professional and extremely useful|
|In the middle of this lockdown Vectera has proven to be a very valuable tool|
|Unlike more popular and free tools, this provides a lot of privacy|
|It is a great team behind it, always helpful and willing to listen to ways of developing the product."|
|Ns"The team behind Vectera must have watched one too many episodes of Dexter, because they are on a murderous spree when it comes to killing off the big boys|
|I shy away from software that provides poor support as I don't have time in my busy day to track down solutions to issues or search Google for answers on a bulletin board|
|The main disadvantage is the capacity of users in a meeting room, it only allows a maximum of 6|
|Currently if I scroll up, my student will be 'forced' to scroll up as well|
|I cannot mark while they are doing the next question."|
|I have found the reporting from Axosoft to be very strong|
|The ability to export so much data to then manipulate in Excel or similar was fantastic|
|Overall, I came into Axosoft as a user after it was set up|
|I was responsible for transitioning the backlog from Axosoft to another product that I chose|
|Axosoft is customizable and you can use it to follow the metrics you need|
|The time-tracker is well developed and progress is updated in real-time."|
|The reporting tools are a bit on the weak side|
|I dislike the lost dashboard functionality from converting to the Web|
|Occasionally the css seems to fail to load and the screen just one big mess and you have to restart the server to fix the issue."|
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