Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
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Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Flat Pricing - User - $695 per year
Concurrent - $995 per year
Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything
you read – faster.
“Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.“
Sir Richard Branson
Automating and Simplifying WFM Tasks So You Can Focus on Value-Added Analysis What do you like best about Verint Workforce Management? Verint WFO allows me to automate many of our redundant or non-value added workforce management functions freeing us to focus on more analytical and valuable things. There is a wide range of features that allow for a great deal of customization and problem solving. Two of my favorites are the coaching module and elearning module. These benefit us two major ways. First, they allow us to optimize the scheduling of this off-phone time so that it doesnt happen as unplanned activities we neither see nor plan around. This has resulted in better, more optimized schedules. However, it also allows us to ensure EVERYONE in our organization is scheduled for coaching or elearning time. With this being a mandatory requirement for us, it brings peace of mind and involves minimal effort. These are just two examples of the ways Verint WFO has streamlined our processes and helped us become better optimized. Review collected by and hosted on G2.com. What do you dislike about Verint Workforce Management? Verint WFO can be overwhelming to the novice or first time user. I have been using it for almost ten years and still learn or discover something new. With that can come a learning curve which at times can be steep. I think this is both benefit and challenge. There is a lot you can use the system for but it can at times be overwhelming. Review collected by and hosted on G2.com. What problems is Verint Workforce Management solving and how is that benefiting you? It has helped us schedule off-phone or non-productive activities in ways that involve minimal effort while yielding great results in terms of optimization. We have been freed up to focus on more critical problems or analysis rather than mundane tasks. For us, it provides insights into what's happening so we can set expectations and plan accordingly.Jeff B.
What is Verint Workforce Management? Verint Workforce Management™ is a cloud contact center application that uses automation to simplify forecasting and scheduling staff and bots. The solution scales to accommodate a varying number of employees, channels, schedule types, and request automation to meet the needs of mid-sized to enterprise organizations. The vendor states Verint customers have achieved: Lower costs by eliminating overstaffing and unnecessary overtime Reduced attrition rates and increased employee engagement Improved customer experience by reducing time to answer, average handle time, first contact resolution, and total resolution time Mobile options enable staff to receive alerts and manage their schedules from anywhere.
I had a fantastic experience utilizing Sahi Pro. Would recommend to anyone.Daniel S
Sahi Pro is an end to end unified test automation tool your rapid automation needs. Sahi Pro is a one of its kind tool that allows testers to test any technology across any platform.We are on a mission to simplify test automation. Rich features such as :- Recorder, Object spy, Inbuilt framework, Smart and resilient assessors ,Inbuilt framework, Automatic logging and Fast reliable playback make Sahi Pro the preferred test automation suite for over 400 Enterprises globally today.
"Taking it to the Cloud" What do you like best about Verint Workforce Management? Verint WFM Pro has provided my contact center with accuracy, time savings, increased communication and the ability to leverage headcount where we havent been able to in the past. The WFM Pro team has been an integral part of our success and remains a constant support as we grow and change. Review collected by and hosted on G2.com. What do you dislike about Verint Workforce Management? Verint WFM Pro does not have the ability to keep static schedules without manual updates. I have also found the process of creating and updating score cards to be one that is hard to understand, create and maintain. Review collected by and hosted on G2.com. What problems is Verint Workforce Management solving and how is that benefiting you? Vering WFM Pro has been continuously working with my team to ensure access and accuracy to our live chat team. I have an understanding that the connection with Salesforce at times can be difficult but that hasnt stopped the support team from finding ways to not only fix any issues but also improve the experience.
- Samantha T.
"Former WFM Now Verint Administrator" What do you like best about Verint Workforce Management? Having a very large brand ensures the customer's needs are not only taken care of but also gives you the feeling of being a part of the growth and vast opportunities the product brings from a customer standpoint. Review collected by and hosted on G2.com. What do you dislike about Verint Workforce Management? I've found a very little downside to using Verint. The only item that always comes to mind (which isn't precisely a bad issue) is how in-depth you could go with using Verint WFM. You certainly need more than one person to make sure that you have someone dedicated to roles in the environment because of how much you can do with it. Review collected by and hosted on G2.com. What problems is Verint Workforce Management solving and how is that benefiting you? Our business unit in Healthcare is not only growing (a newly built in-house call center) but the type of business units are changing. Being able to utilize the Verint software to improve the systematic approach we have to schedule how helped staffing so much.
- Eric R.
"Verint WFM For the Win" What do you like best about Verint Workforce Management? I have been an active user of Verint WFM since it was Blue Pumpkin years ago. I love the ease of use of the system. The way you can customize the campaigns to meet the needs of the business. But mostly how many options there are to integrate with other Verint Solutions to get an in-depth view of agent behavior, performance, and quality. Review collected by and hosted on G2.com. What do you dislike about Verint Workforce Management? It's minor - But I dislike the new scheduling view since the move away from Java. It was nice to get away from Java dependencies but the new view is a little cumbersome. Review collected by and hosted on G2.com. What problems is Verint Workforce Management solving and how is that benefiting you? Visibility into staffing our business. It provides us birdseye as well as in-depth views to our staffing, SL projections, and agent performance.
- Kelly R.
Developing a quick feedback system for making confident code commits and reducing defect leakage are the key business problems we are trying to solve. Sahi helps as it has fast development cycle, easy to setup framework and strong fault-tolerant recognition capabilities.
- Ashwini L.
"Simply amazing" What do you like best about Sahi Pro? “Relative locators”: a friendly way of locating elements using terms that users use, like “near”, “left of”, “right of”, “above” and “below”. Simple and user-friendly UI and support for multi-browser testing Review collected by and hosted on G2.com. What do you dislike about Sahi Pro? There is nothing as such which I don't like about the Sahi pro, however, sometimes it is hard to convince clients and management because of its visibility and price. Review collected by and hosted on G2.com. Recommendations to others considering Sahi Pro: I will definitely recommend people to explore sahi tool because of its simplicity and great strength Review collected by and hosted on G2.com. What problems is Sahi Pro solving and how is that benefiting you? It is very easy to use and a person who doesn't have a strong programming background can make his application automate without putting many efforts. Another benefit of its simple cross-browser testing support for multiple browsers and multiple technologies like mobile, desktop, and web services SAHI scripts are fast to create and easy to maintain. One of the best parts is - No wait statements required even for AJAX and page loads. Sahi was my first automation tool in my automation career, The thing which I liked the most about this tool is that the installation process is very easy for fresh automation testers, and it is very easy to get familiar with the interface of this tool.I just run the website and performed some record and playback actions for testing purposes. So, overall this tool is very easy to learn and we can use the scripts for regression testing in the future.
- Nitesh G.
- Arun V.
|Agent User abilty to view and remain in adherence|
|ability to tag and file calls|
|Organized and User friendly Speech Analytics user space|
|Speech transcription Exporting|
|Speech voice recognition and need for tuning|
|Ability to export and talk to other platforms like Tableau|
|Very good support desk response, even during the trial period of the tool|
|Test automation ease is based on out of the box framework components like fault tolerant recognition parameters, reporting and exception handling|
|Relational operators in sahi provide easy to write DOM recognition parameters|
|Moreover these are not brittle like XPATH recognition strings."|
|Common interaction/recognition failures can be rolled up at suite level|
|This will help summarize total failing constructs|
|Here are some areas which can be improved in the software|
|For large scale test automation, amount of time it takes to analyze a failing script and conclude if it is a false alarm can be cut down|
|Heuristic analysis on consistent failing scripts, suites and similar insights should provide quick correction mechanism for reducing waste in the system."|
Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.
How can Speechify turn anything into an audiobook?
Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.
Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.
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