Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Solo: $199/month, billed annually – 10k monthly active users
Band: $899/month, billed annually – 50k monthly active users
Choir: $1499/month, billed annually – 100k monthly active users
Orchestra: prices vary, contact for a quote – >100k monthly active users
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
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We are currently using WebEngage to manage marketing automation at scale for our e-commerce business vertical. Using WebEngage integration on our platforms(mobile/desktop/app) we are sending personalized remarketing communication to users in order to improve our conversion funnel on journey abandonment. Further, improving retention of our existing customers via promotional and transactional engagement journeys.Atul Chaudhary
WebEngage is a full-stack retention operating system with: -A customer data platform offering a unified view of the customer integrating data from various sources and external systems -An engagement stack across 11+ channels including email, WhatsApp, sms, web and mobile push, and omni-channel journey orchestration -Reporting and tracking marketing, product, and revenue analytics -A personalization engine that lets you create 1:1 personalized messages across all the channels of engagement WebEngage works with 400+ customers worldwide across industries like E-Commerce, Edutech, Fintech, Gaming, Financial Services, Foodtech - F&B, Travel, Transportation, and more.
Nice bpm suite for average projects What do you like best about Bonita? It offers a good balance of feature completeness and simplicity. Review collected by and hosted on G2.com. What do you dislike about Bonita? The user interface of the process modeler is not a strong point. Review collected by and hosted on G2.com. Recommendations to others considering Bonita: If you are looking for a simple yet powerful platform for average projects, Bonita may be your choice. It offers a single module data modeling, form design, and process automation features. Version controlling may be something hard to do with it. Review collected by and hosted on G2.com. What problems is Bonita solving and how is that benefiting you? Bonita has helped us to execute process automation projects of average complexity. It has a low learning curve, and requirements of different process automation phases can be reached in a single module what can be handy if you have small automation teams.Victor F.
Bonitasoft supports digital operations and modernization of information systems with Bonita, an open-source and extensible platform for automation and optimization of business processes. Presented as easy to handle and integrate into heterogeneous information systems, Bonita accelerates development and deployment of process automation projects, service orchestration and application development. This is made possible by its low code capabilities, reusable components, and unified deployment on-premise and on the cloud. CIOs can confront both short-term challenges (often from requests from business teams who wish to support their business development), and the long-term challenge of modernizing IT to deliver on business needs and customer expectations. Open-source, extensible and integrated, Bonita is based on an architecture that clearly separates the process, data and user interface layers. All project team members can collaborate effectively to develop, deploy and maintain sustainable processes in line with the expectations of business users. Project governance, specific to each company, is respected by a clear separation between visual programming and coding capabilities. Each project team member can leverage their specific know-how and skills to add value. The technologies used do not require learning new languages or methods, but instead rely on commonly used components such as Java, enterprise services such as SSO and LDAP, continuous delivery, and the ability to develop in SDKs. These capabilities avoid the need for additional resources. The use of BPMN, reusable components, numerous extension points, deployment on premise or in the cloud all help guarantee rapid and agile developments. Even the most complex business processes gain visibility thanks to centralized monitoring. Traceability, execution control and reduced risk of errors allow teams to focus on optimizing and improving operational efficiency on an ongoing basis.
"Very Detailed Insight Tracking" What do you like best about WebEngage? The Best thing about WebEngage is its detailed event tracking with User information which includes tracking the location, session duration, Unique Events etc. We can customize the events and organize them according to our requirements. Review collected by and hosted on G2.com. What do you dislike about WebEngage? Sometimes the tracking is a bit difficult when the site is embedded into an Iframe some sessions and page views are missed out in tracking and that doesn't give accurate data. Example: on the main page, A license key of WebEngage is implemented for tracking and the sight in the iframe has B key attached to it then the event of the B page is not tracked in the A account, and the user data is also not visible on B account. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? It Gives a very detailed tracking and data management where we can get data about System Attributes, User Profiles, Custom Events, and much more. We can get to see complete Analytics metrics of top events during a time span which helps in understanding the user's interest in a better way.
- Mahek V.
"Why webEngage is important for a Business whether it is B2B or B2C" What do you like best about WebEngage? I liked the Dashboard and the Personalization and Analytics feature very much, so you can target the consumer very deep and analyze your campaigns and journeys better from the dashboard, you can message on-site through personalization and in-app Which is some limitations in other tools but not in Web Engage Review collected by and hosted on G2.com. What do you dislike about WebEngage? When you create a live segment, the time taken in it is not suitable for segment creation, it slows down the speed of your work because your journey and campaign are segment-dependent. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? Working on increasing the maximum reachability to the consumer because it is very important because reaching every consumer is the objective of our campaign, this helps in growing our business and also helps in understanding the behavior and mentality of the users. When we reach the user by breaking the consumers into segments and cohorts, then we can target the right consumer with the right communication, which increases the chances of converting the consumers.
- Akash G.
"Webengage is doing a good work across domains and helping brands to get their customers engaged" What do you like best about WebEngage? The user interface is easy to understand and even a non technical person can easily understand the platforms and features that it offers. While others tools like Moengage are older and thats why more known, webengage is also moving up with a faster pace then before. Review collected by and hosted on G2.com. What do you dislike about WebEngage? Video based learning should be encouraged, while keeping the focus on customer experience and learning also in marketing automation and provide a sense of data collection as well as analytics along with learning the marketing aspects with business keywords and KT sessions with Customers. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? It allows me to track users actions on the platform and allow users to understand user motives by drop down funnels, they help us create useful journeys and allow people to understand teh platform with sleek and easy to understand user flow.
- Jeevan J.
"Bonita Software is essential" What do you like best about Bonita? Bonita BPM provides a unique design and runtime environment for business. Review collected by and hosted on G2.com. What do you dislike about Bonita? Not is agile form capture and data processing. Review collected by and hosted on G2.com. What problems is Bonita solving and how is that benefiting you? Fantastic expansion, in the GUI and in the workflow connectors. It allows us to make the product meet the business requirements.
- Daniel P.
"Automation with Little Coding" What do you like best about Bonita? It enriches the automation processes with so many connectors to reach our requirement Review collected by and hosted on G2.com. What do you dislike about Bonita? Less details in the documentation for complex projects Review collected by and hosted on G2.com. Recommendations to others considering Bonita: Very good automation software. If you are newbie, It will take more time to implement a project. But if you are getting familiar with it then it is a cool automation software for most of the projects Review collected by and hosted on G2.com. What problems is Bonita solving and how is that benefiting you? Use friendly UI designing and process flow diagrams helps a lot to implement a good project
- Mursina B.
"Orchestrate your processes in an elegant way with Bonita BPM" What do you like best about Bonita? It is an orchestrator of open source processes, quite good is a pretty elegant solution that allows you to define the processes within your company, you can define human tasks and automated tasks within your processes and allows you to design the flow of your application, it is based In java groove what makes it quite versatile, it has integrated tools such as bootstrap to diagram and build the necessary interfaces to bring the process to life. Review collected by and hosted on G2.com. What do you dislike about Bonita? At first the interface tends to be confusing, it has many options that at first are not locatable and intuitive within its interface, this tends to delay a bit the learning curve since it is a bit difficult to understand in principle for developers. The part of the frontend is a bit basic, of course it is a tool that is based much more on the orchestration of processes within an organization but for the front-end programmers the tools of construction of the interfaces can give a lot to be desired. Review collected by and hosted on G2.com. Recommendations to others considering Bonita: It is a very interesting tool, in constant growth that has nothing to send to Oracle BPM I think it is a tool in which you can build quite complex applications, it is vital that programmers know java to take better advantage of this application, the The strongest work would be in the part of the database architecture and the elaboration of the STORE PROCEDURES since the tool facilitates the insertion of these services. Review collected by and hosted on G2.com. What problems is Bonita solving and how is that benefiting you? Organizationally define the processes within your organization and identify the types of existing processes, consolidate the structure of your company, the automation of the processes is a great advantage since it helps to standardize the logical flow of the processes and helps very positively within of the organization, since this allows the reduction of the times in the processes and the labor efficiency within your organization.
- Ronald M.
|A/B Testing of Campaigns (Email/WhatsApp/SMS/Push)|
|Customer Support is prompt and good|
|Releases good features|
|Native Integration with Shopify is not there|
|Analytics can be improved|
|Segment creating time can be reduced.|
|For our requirements|
|the tool enriches the automation processes with many available connectors|
|It provides unique design and run time features for businesses|
|Offers a complete package of simplicity and amazing features|
|For some complex projects, it has lesser details available in the document|
|For the front-end it is bit basic|
|For the Front-end programmers the tools can give a lot to be desired|
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