Side-by-side comparison of features, reviews, pricing and more
Category: Project Management Tool
Industries: Marketing, Productivity, Business
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Category: Project Management Tool
Industries: Marketing, Business, Fianncial
Request for a Quote
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Frontline provides special education solution services to thousands of school districts nation wide and abroad. The business need for interactive flows in our case is primarily to reduce customer calls and provide self-help instruction while simultaneously allowing the customer to complete their work. While use of the Whatfix product is still in its infancy (i.e. initial rollout was a pilot with a few districts and two products), we are encouraged by what we see thus far, and plan to implement the feature across a wider spectrum of products and thus make it available to more end-users.
Hal R.Whatfix is the most trusted Digital Adoption Platform globally, helping Enterprises and Fortune 500 companies drive software adoption, reduce time to launch, increase employee productivity, and see a positive software ROI. With Whatfix, one of the top Enterprises in the US was able to save $950,000 by creating customized end-user training 40% faster than developing the content in-house! We are rated 4.8 by Gartner Peer Insights. If you are looking for a digital transformation, reach out to us!
We are a large property/casualty insurance company with 23 departments. Departments are more aware of what they are spending and are looking for ways to control their costs. End users have spoken very highly and favorably of the product. They are fully engaged and more accountable with their own budgets and feel more involved in the overall budgeting process for the company.
Catherine B.Ideal for mid-sized organizations with decentralized or distributed budgeting. Designed to engage multiple (10+), non-financial end-users with an easy-to-use cloud-based, budgeting, forecasting and reporting solution. A perfect fit for finance teams who need to increase accountability, accuracy and align the budget to the strategic plan. Recognized highest in overall customer satisfaction, our powerful SaaS solution also ranked highest for ease of use, quick implementation and excellent support.
This application is really easy to use for you and your clients. Since we created a platform with so much content in TravelContact, Whatfix helps our customers know every detail we offer. Now our clients, such as travel advisors, agencies, DMC have two different tools to make life easier for them. On the other hand Whatfix´s support team has been impressive, they have solved every doubt or inconvenience that we have presented throughout the process.
- Iziar R. Ejecutivo de Ventas Estados Unidos
Fantastic product, easy company to work with. Highly reccomend!
- Neil D. Head of Product
So far we've encountered very few if any, issues while using the Whatfix product. Our experience has been extremely positive. Any feedback that we do have, Whatfix quickly responds and adapts, continually improving their service.
- Addie C. Product Manager
Xlerant customer service and support are excellent. If any questions arise, we ask and they promptly respond. There is ongoing training offered in the form of a support site, webinars and newsletters. BudgetPak is robust and well-written. Our users are mostly non-financial people and they've found it easy to use. We made the right choice.
- Lynda F. Accounting Technician II
I am attempting to have our College use BudgetPak in the place of budgeting with jut Excel.
- Kathy H. BudgetAnalyst
Inclusive budgeting process and much enhanced ability to forecast and deliver needed reports.
- Clint L. Executive Director for Budgets & Financial Service
Pros |
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Best value I found when researching for a product like this |
Also the service can not be beat |
Our Whatfix Customer Success Manager Kritika has been amazingly responsive to our questions and creative in finding solutions |
Their team really helped us during a project we were doing, and I think they would be great for any company looking for help |
This is a must to onboard customers and drive retention |
I love that I can continuously grow the help library we have for our customers simply without needing the help of my developers." |
Cons |
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The only negative I have to say is that whatfix is not catered well for bigger web apps which present the users with multiple options to complete the task they set out to do |
If you do not follow the steps exactly described in the Flow, then you drop out and need to start Flow from the beginning |
The End-users does not have time to restart the Flow |
Setting up analytics is a little difficult and an added step to check |
It is lack of analytical features |
Some features is not easy to configure." |
Pros |
---|
There is no comparison out there and this is hands down the best purchase I have made in my 11 years as Budget Director |
Great for what-if scenarios |
Robust headcount management |
Very useful for all sizes of organizations |
We examined all of the top Gartner-recommended products, and this was by far the easiest for our staff to understand and be proficient with |
This is our second year with it |
I loved it from the start and still do." |
Cons |
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On-the-fly configuration changes often require a system "reinitialization" which requires the software be taken offline for a short period of time |
Can be done off-hours, but in an international company with users all over the world, this can be inconvenient |
While this is happening, no other end users are able to see or work on their budgets since system is under maintenance |
Unfortunately, we have some complicated travel calculations for budgeting that still have to be done out of the system |
But we are able to attach our worksheets in BudgetPak for reference." |
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