Whip Around vs Lightico
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Sir Richard BransonMost popular feedback for Whip Around
Right from the start i found this software easy to use, easy to integrate and easy to maintain. It takes alot of the hassle out of Fleet management for the managers as well as the drivers. With the recent addition of the Maintenance section, we've been able to keep better track of upcoming services and certifications resulting in less down time for the fleet.
Peter J.
About Whip Around
Fleet maintenance software that helps you keep your entire fleet safe, compliant, and on the road. Whip Around empowers fleet managers with new levels of insight and control: - Monitor fleet-wide maintenance and repair activity - Enforce and track pre-trip vehicle inspections - Automate preventive maintenance schedules by setting time and mileage thresholds - View reports on drivers, assets, makes, models, and more - Eliminate the cost (and mess) of paper forms
Most popular feedback for Lightico
In-call esignature allows us to introduce a customer to our offering, fill in contract information fields and send a signature request in a text message all while on a single phone call. The process is seamless and very similar to an interaction you would have with a friend/family member where you are talking and sharing pictures via text while on a call. It's natural, easy and quick. Comparing this to needing to send a link or a document in an email, this is light years ahead of anything else on the market.
Jamie M.
About Lightico
Ideal for Consumer (B2C) focused businesses *** *Dear Students - we do not have student plans. We do not provide affiliate links* Highest eSign, and eForm Automation completion rate. Instantly collect eSignatures, build HTML forms (eForms), supporting documents, while on a call. With ad-hoc documents, or pre-formatted templates. Via text/SMS or email (eliminate needless 'envelope' expense)- get e-Signatures on the spot. Use through API or stand-alone. Integrations including Salesforce.
Whip Around reviews
It has been a game changer, no more need for paperwork to be printed, used by drivers and mechanics, inputted into the system and then stored in a file, everything is digital and can be pulled up in seconds. Tracking the fleet is so more easier and faster, its a great product! I used it at my last job and when I moved to Montana and was hired here, this product was one of the first things I recommended we start using.
- Joseph C. Operations Manager
Overall allows us to track services and repairs of equipment on a daily basis
- Adam T. Maintenance manager
Many of our drivers did not like it at the beginning. The ones that did not like it was the ones that were not actually doing their inspections daily like they were supposed to.
- Shawn H. Operations Manager
Lightico reviews
Overall, Lightico has greatly improved my day to day working life. It has made things much easier, simpler and quicker. It is easy to fill in the documents required in a prompt manner to send to a customer for them to approve themselves and provides a better experience to both the customer and ourselves using it.
- Francis R. Customer Advisor
I love the way I can present to my customer the details of the plan they are agreeing to so that they can take the time to read through the details and agree to the package. I also feel the customer has a better experience as they don't have to listen to terms and conditions being read out to them
- Mark H. Loyalty
Overall my experience has been positive, the good features far outweigh any issues I have encountered.
- Tiffany c. account manager
Pros & cons
Whip Around
| Pros |
|---|
| It's great we are very happy we went with them & highly recommend the product |
| Perfect for tracking assets in all capabilities |
| Whip Around is a Fantastic software that is essential for our place of business |
| We have several drivers and trucks in our fleet |
| Working in compliance, I love having processes in place and I love having the data |
| Whip Around accomplishes this effectively, with very few issues." |
| Cons |
|---|
| Unable to correct errors on reports |
| For example, driver selected wrong vehicle and completed inspection with faults |
| I hate that I didn't know this product was out here before now |
| In the first week of implementation a driver using Whip Around found a nail in his sidewall that could have caused a flat on the road or worse |
| When you turn a defect to a work order, it only shows the category |
| For example, lights, when the driver fails it and says right headlight out, it only shows on the work order as a light failure." |
Lightico
| Pros |
|---|
| Presenting a clear view of all terms for the consumer makes a great experience |
| Good, has simplified the workflow of getting customer forms and has been a convenience to our customers |
| It helps for a better customer conversation and sales interaction |
| Overall my experience has been positive, the good features far outweigh any issues I have encountered." |
| Cons |
|---|
| You can edit before it is sent, however once it is sent you either have to explain to the customer where you made a mistake typing the t's and c's or you have to start from scratch |
| I dislike that when sending the documents out via email they often do not arrive/take much longer than text messages |
| For EE upgrades, sales |
| The drop down option for selecting 'Spend cap |
| 8/10 customer get stuck on what to do |
| I find it's been difficult sometimes for multiple parties to sign pages both sent to the same email address or number, often they come back only 1 signed or missing a date." |
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