Whispir vs Iterable

Side-by-side comparison of features, reviews, pricing and more

Whispir

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

GROWTH

$149

/month

ACCELERATOR

$499

/month

ENTERPRISE

$999

Iterable

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Demo

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Whispir reviews

We have used Whispir to communicate to agents and users in a timely and reliable manner which improved our relationship with them and in-turn our business.

- Prasad N. IT Analyst, Technology Infrastructure Services

In lieu of our unique needs and a few very specific shortcomings, my experience with Whispir has been excellent. I would highly recommend working with their team and we plan to do continue to do so.

- Randall B. Founder

Rich messaging, rapid stakeholder communications

- Ross C. Head of ITSM

Iterable reviews

Overall we've had a very positive experience with Iterable that has given me autonomy over email marketing and have had not to rely too much on developers to help me achieve my email marketing goals.

- Alan C. Content Marketing Manager

Overall it is a very good product with good support and with a good product road map it can be top of its class.

- Brent K. Sr. Manager Email Marketing

The platform is super user-friendly and so is their support team!

- Michelle W. Marketing Automation Specialist

Pros & cons

Whispir

Pros
Service Now plugin allowing automated alerts on high priority events and incidents.Easy to deploy and integrate with our existing applications
The SLA and Support is great for this software

Cons
LUX is not always intuitive and takes much trial and error to unravel
usage of same users across different whispir accounts could simply user management
The API interface side, hoping continue to develop it's integration much more

Iterable

Pros
I like the great customer success team and always helping us
Finally, the upper management and when in need being available to get in discussion with any further needs we might have
For a company that's only 5 yrs old I'm impressed at what they've been able to accomplish
They still have a long ways to go, but so far so good
Super positive, I love the features Iterable provides
All in one package for Marketers
Great product for a great value
We use it for all our clients and it delivers far superior service than any of its competitors that we have tried."

Cons
Our engineers get a bit frustrated about some of the technical limitations
The thing that frustrates my team the most with Iterable is the lack of consistency between functionality
Automatic blame deflection of any issues we've raised, canned responses and total failure to meet promised value
Their API goes down occasionally
Usually not to a significant determinant, and they give us fair warning each time, but it can be annoying."

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