WorkflowMax vs Groove

Side-by-side comparison of features, reviews, pricing and more

WorkflowMax

Category: Project Management Tool
Industries: Productivity, Marketing, Business

Pricing

Starting From:

$10.50 /month

Groove

Category: Project Management Tool
Industries: Marketing, Business, Fianncial

Pricing

Starting From:

$0 /month

20M+ Downloads
5/5

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WorkflowMax reviews

Brings detailed project management workflows while offering portals and features that manage both the financial records and client facing invoices

- Eabyn F. Graphic Designer

Integration with Xero is really the biggest benefit... also their estimate-to-invoice system is pretty good.

- Kara H. Owner

Can feel very busy at times, but that's not the UI's fault. Just a matter of how much work is being put into the program.

- Josh O. Digital Marketing Coordinator

Groove reviews

I absolutely love the broad automation functions of Groove that optimise all of my outbound communication and the tracking behind it. In my opinion Groove the most important software beneath Salesforce for any sales professional. It safes time, brings efficiency and transparence to my daily worklife. Especially the tracking of my own sales activities tackles a big pain of mine.

- Peter H. Enterprise Account Executive

My favorite tool within Groove is the feature that allows me to see when and how many times a client has opened my email. This allows me to gauge the intended recipient's interest level, which helps me determine where I need to spend my efforts. I also love having the ability to create a template and insert that template within an email. This saves me tons of time instead of having to retype the same email for multiple recipients.

- Nicole H. Associate District Manager

THe dynamic text is something I don't use

- Jim G. Senior Account Executive

Pros & cons

WorkflowMax

Pros
The ability to calculate and manage task time automatically without having people try to manually work out their hours is very helpful
I was looking for a project management software that I can offer as a business solution to my small business clients and WorkflowMax is the clear winner
Being able to just seamlessly push sales and supplier invoices straight out of workflowmax into xero is excellent
It gives us a great overall solution for the business
One of the great things about Workflowmax is the fact that it's paperless
This is important to us because as an environmental agency we should practice what we preach."

Cons
It can be difficult to use if you don't watch the tutorials first
Customizable reports are still limited and basic
Lacks multi-line quotes itemization
Getting my head round some of the accountant figures that appear (My lack of knowledge, not the softwares issue)
Typically, paperwork goes missing, emails go missing."

Groove

Pros
We are helping to solve the issues that clients get when using their websites
It's been a great way to keep on top of problems that are being reported
It is good to keep track of all the support requests that we get in
It's a great way to keep on top of issues reported by clients
Okay, so at first I was a bit upset about having to learn a new music player through Microsoft
But I quickly embraced the Groove and love to use it
It Helps me keep my sanity
If this is the Groove that I am reviewing, the ability to put on my playlist and headphones keeps me sane."

Cons
I can see the list of Labels we've created by going to Settings > Ticketing > Labels, but I have no way to view the tickets that have been assigned those Labels
Agent collision happens regularly and there is no "play" button to automatically go from ticket to ticket
There isn't an easy way to prioritize customers by spend
Frequent updates move features around and sometimes makes it difficult to find something that you use every day
Keeps things in order amongst our small team
I am frustrated by the KB though."

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