WorkflowMax vs Userlane

Side-by-side comparison of features, reviews, pricing and more

WorkflowMax

Category: Project Management Tool
Industries: Productivity, Marketing, Business

Pricing

Starting From:

$10.50 /month

Userlane

Category: Project Management Tool
Industries: Marketing, Productivity, Business

Pricing

Request for a Price

20M+ Downloads
5/5

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WorkflowMax reviews

Brings detailed project management workflows while offering portals and features that manage both the financial records and client facing invoices

- Eabyn F. Graphic Designer

Integration with Xero is really the biggest benefit... also their estimate-to-invoice system is pretty good.

- Kara H. Owner

Can feel very busy at times, but that's not the UI's fault. Just a matter of how much work is being put into the program.

- Josh O. Digital Marketing Coordinator

Userlane reviews

This software is useful as it lets us reach all of our customers with custom announcements and allows us to create guides that are useful for our users and help new users understand our platform.

- Daniel M. Support Team Lead

Userlane was easy to learn. The fact that the customer is able to integrate with the program and at the same time get information about the process thei're going through is great. Highlighting of a specific field is a feature we like.

- Anton A. Support

Scalability has also been a challenge for us, when you have lots of guides on Userlane it starts to get quite difficult to manage these, especially when you have multiple language versions.

- Anthea K. Product Manager

Pros & cons

WorkflowMax

Pros
The ability to calculate and manage task time automatically without having people try to manually work out their hours is very helpful
I was looking for a project management software that I can offer as a business solution to my small business clients and WorkflowMax is the clear winner
Being able to just seamlessly push sales and supplier invoices straight out of workflowmax into xero is excellent
It gives us a great overall solution for the business
One of the great things about Workflowmax is the fact that it's paperless
This is important to us because as an environmental agency we should practice what we preach."

Cons
It can be difficult to use if you don't watch the tutorials first
Customizable reports are still limited and basic
Lacks multi-line quotes itemization
Getting my head round some of the accountant figures that appear (My lack of knowledge, not the softwares issue)
Typically, paperwork goes missing, emails go missing."

Userlane

Pros
Once you got the basics down you can dive in even further and we are looking forward to implementing the super pro functionalities that Userlane offers
It's fun working with the product AND their team
At least at the start, we had a really responsive and helpful Customer Success person
Their team has also done a good job reaching out to us for feedback
Big shout out to [SENSITIVE CONTENT] in particular who was so helpful."

Cons
But in that specific case, every position was basically bad
We had to schedule a call with support to solve the problem
We don't have a huge number of users, and it's difficult to filter out internal users, which makes interpreting the usage analytics rather difficult
The people building the userlanes are frustrated that failures are more easily identified and that the process to fix can at times be complicated to rectify and recreate the issue
In rare cases the editor stops working while you are in the middle of creating a guide, which can be frustrating."

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