Wrike vs Outreach
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I'll say this first, Wrike felt intimidated. After messing around with it and seeing how other co-workers use Wrike, I slowly picked it up. It makes a good checklist of things I need to do if you add the chrome plug-in as a companion. I see what gets assigned. I LOVE when you reference another wrike, you can see the status of it in the description of another. Very handy! Conveniently, Wrike contains a few forms of automation that lift some repetition from your workload. Without that, it wouldn't be as helpful as other task management systems available in the market. I like how the eco-system allows mentioning other users within a comment or Wrike task. It helps involve the correct people to get the jobs completed. Another feature that is VERY useful for me is the tags. Tagging helps me know where this Wrike is related to, which makes everything come together.
Wrike is a powerful tool for teams, one that ranks highly as both collaboration software and project management software. Wrike, now owned by Citrix, started out as an online platform for team collaboration, work management, and project management, and it continues to grow those areas while also adding related features. The app has since added new work intelligence features that can, for example, predict when a project is at risk of falling behind and call attention to possible causes. While Wrike is on the expensive side, it's easier to set up and start using than many other comparable project management apps.
Great experience. Smooth during the sales cycle. Connects well to other solutions, pulling in key data on prospects. Product roadmap is also exciting (i.e. prospect insights and intelligence improving over time with AI insights).
Enable your sales team with content that works. With Outreach Engage, leads are appropriately routed to reps and entered into personalized sequences that utilize proven playbooks & messaging. Help your reps more easily engage with potential buyers by orchestrating all key sales activities like email, phone calls, and social media touches.
Wrike makes assisting users in the company with their IT problems so easy, it takes away so much of the stress that can often come with a support position. The ability to share work with managers and relevant tasks with colleagues has never been easier. The layout is sleek and customizable and improvements are constantly rolled out. Wrike looks good, feels good to use, and perhaps most importantly is an absolute breeze to use. No intimidating learning curve, you can just jump right in and begin to work.
- James Duel Guess
The benefit of having all in one place is a great promise. And helps a lot that the entire team is using one single place for all organizational stuff. The commenting and messaging are great as well and save time compared to using an email to talk about a certain task. Pros The overall structure and tools offered are great for team and project management. The design is not bad to look at either. I also love that they added a free plan for people to try out the platform before committing. But what I love the most is the new templates feature. It does a good job of saving your time when you're setting up a project. And it can take a lot of time considering how customizable and flexible the platform is, which is a great plus for many I'm sure. It was for my team and that's exactly the reason it was chosen. Cons It's very messy. I remember that I and my colleagues had a very hard time adjusting to the platform because its features were all over the place. Even though the design has been improved a lot, still some UI choices aren't as intuitive as I'd want them to be. The price is also not the cheapest. I wouldn't call it the most expensive either, but you can, for sure, find something cheaper.
- Tigran K.
Wrike helps teams smartly manage both projects and ongoing work. While it offers a large assortment of features and is easy to use, it's nearly impossible to get started without consulting customer service.
- Jill Duffy
At first, Outreach can look a bit overwhelming, but once you get through some early training, it will become second nature and best friend for prospecting. We also use Outreach as our dialer. What I love most is the ability to make quality drip campaigns, email sequencing that can be combined with phone and LinkedIn messaging, along with integrating with SFDC. I'm also a big fan of using Snippets which is a great way to create short sentences or data that you want to include in emails, while not going overboard on boring templates.
- Nate E. Mid-Market AE
Being able to prospect, contact prospects, and manage accounts and pipeline all in one solution. Having the integration with Salesforce allows for efficiency and seamless workflows within the sales organization.
- Jim H. Sales Operations Manager
Using this software cut our call volume in half, we had our WORST sales month in 2 years, we had so many problems getting set up, their software crashes, notes fail to save, hubspot integration is a joke, stand alone you lose features like deal pipeline, you can not sort by last time called, their throttles don't work as explained, cannot text, the list of cons goes on and on...
- Matt P. CEO
|Ease of use
|Simple cross tagging
|Ease of customisation.
|Even more customising options
|Built in knowledge repository
|Even more functionality.
|I love how Outreach keeps me organized and I can stay on top of different email sequences while analyzing different open/respond rates
|Outreach is very simple to use and has everything you need and nothing more
|I'm interested to see how the platform transforms into a more robust solution in the future
|Of all of the different software's and products I've used while in the workforce, outreach is my favorite one
|It makes my life so much easier and helps me to be super productive every single day
|Connects well to other solutions, pulling in key data on prospects
|Product roadmap is also exciting (i.e
|prospect insights and intelligence improving over time with AI insights)."
|I have found though, that most of the time it is user error, but sometimes errors are not clear
|I don't know if its Gmail's API or on Outreach's side, but it needed a work around and was very frustrating
|Annoying to setup, difficult to train team to use extremely well, but the very WORSE part about it is how horrible their customer support and their Billing department is
|It's a tool that I'll look for in my next company or at least recommend
|If you have a large SDR and Inside Sales force, it's just silly not to invest in this technology."
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