zapptales vs Avoma

Interesting concept, but missed the mark, uploaded couple years worth of chat with videos, pictures, voice... took an hour or 2 to complete only to be told that the pictures videos and voice I would have to add manually, which defeats the purpose of the app. Hopefully they figure it out in the future, but right now unless you're doing a short chat and easily can upload the videos and voice..not worth the time .

- Mark G

This product is top quality - a beautiful book has been received. The communication from the team was excellent also - very prompt replies to all questions. App was easy to use and this gorgeous book documents our love story. Would unhesitatingly recommend.

- Dill

In all honesty, I found this all a bit average. The app only allows you to do so much and it really needs to be done on a desktop. You have no freedom in making the text bigger or moving the whatsapp message around to space it out - so instead everything was squeezed onto 28 pages and then i had 16 pages or so of blankness. When the book arrived in the post it had been stuffed into the packaging as the front cover and the first 5 or so pages was bent over. It is what it is, but far from impressed and won't use again. On a side note, I wasn't even going to write a review but Zapptales emailed me asking for one...there you go.

- Tim Goodchild

"Avoma has helped us immensely as an organization" What do you like best about Avoma? We've been using Avoma for the past year - it seamlessly records and transcribes every meeting that our organization has. It has enabled us to be more transparent as an organization and saved us countless hours in terms of documentation and follow-up. In numerous ways, Avoma has helped us eliminate misunderstandings on our clients needs & desires - and quickly unlock value by looking at conversational trends between clients and prospects in relation to our products and services. Review collected by and hosted on G2.com. What do you dislike about Avoma? Like any tool providing conversational analysis right now, sometimes Avoma's transcripts don't capture the right speaker or the nuanced use of language. However, we've seen constant improvement in the product - and as these technologies evolve I expect that this will continue to improve. Review collected by and hosted on G2.com. What problems is Avoma solving and how is that benefiting you? The challenge we had was providing ongoing recording and transcription of calls for our own purposes, but also for our clients who wanted such a record, particularly when we were providing education or insights into our findings during a program evalution. Avoma has helped us do that seamlessly and without thinking about having to hit record, obtain a transcript, generate notes, and then share them with the client.

- Bryan S.

"Excellent video call recording software" What do you like best about Avoma? It's just really easy to find the important points of a long meeting. Notes you make during the meeting are time-stamped so you can find the moment a particular note was taken. Being able to search for a words on the transcript makes it breathtakingly easy to find any point in the conversation. This tool has revolutionised the effectiveness of our company meetings. Review collected by and hosted on G2.com.

- Scott W.

"Like a superstar athlete, you need to review your game film" What do you like best about Avoma? I love using Avoma. It is amazing being able to go back and watch my calls again to make sure I catch everything a customer is saying. It also helps me to review what I said (I use the phrase "you know" WAY more than I ever thought I did. It has also been helpful taking over accounts for previous reps so I can see the previous conversation that way I do not go into a call blind. I also like how I can take the call to my manager for coaching support, feedback, and ask them what they would have done differently.

- Zachary P.