Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Business, Education
Free
Category: Communication Tools
Industries: Education, Communication, Business, Marketing
Pro
$5/MO
Business
$10/MO
Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything
you read – faster.
“Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.“
Sir Richard Branson
Zendesk’s feature set is very strong and makes it an interesting option for small and medium sized businesses. The only thing that didn’t work so well for our workflow are Zendesk Chat’s idle settings. The general idea is that the chat client goes offline when you are away from your computer, which makes a lot of sense. However, a browser app is not able to track your activities outside of the browser window. Therefore it also goes idle while you are working in other browser windows or programs. There should be a warning sound or signal like other tools provide. Switching off the idle mode is the only real solution to this issue.
Robert BrandlThe live chat software that everyone from large corporations to small businesses all over the world loves and trusts is called Zendesk Chat. The mobile app incorporates a significant number of the useful features that are accessible via the web dashboard. Advantages of using the app include being able to manage, monitor, and respond to interactions with visitors regardless of where you are. • Encourage better agent collaboration on the go with agent-to-agent chats • Improve agent response time and accuracy • View who is online on your website in real time and engage with new leads on your website • Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support • Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor • See who is online on your website in real time and provide better live customer When you engage in conversation with a customer, they are three times more likely to make a buy. Join the over 200,000 websites that are already utilizing Zendesk Chat as a means of providing improved customer assistance via the live chat application.
Grouping by sender/participants into reasonable threads is the best feature I've seen in an email client and the single feature that helps me bulk-manage newsletters I wanted to catch up on but wasn't able to, or notifications from the same service. It makes cleaning your and reducing unread messages by HUNDREDS a piece of cake. Spike saves me from drowning in dozens of emails coming every day.
Cezar P.Spike is the future of email. The Spike app transforms your inbox into a chat-like interface and brings all your messaging, collaboration, tasks, and video/audio calls into one place. Instead of app-switching to check off a task or create a meeting agenda, Spike's powerful Inbox gives you all the tools you need in a single workflow. Making it extremely simple to get your work done, communicate with team members/clients, stay organized and stay productive. Spike makes it easy to collaborate and manage—Email, to-do lists, tasks, Notes, Group Chats, docs, and way more -all from your inbox!
Updated: I was having some serious issues with getting notifications on android, I raised a ticket, Jeffrey was amazing, he liaised with his team & sorted this issue out, this is fully functional now, works brilliantly. Great support from Jeffrey kept me in the loop all the way through. Really helps with sales etc this app, a must have
- Jagz
Macros don't work (they populate with the literal variable names e.g. {{agent_name}}, you get randomly invisibly logged out in the background with no indication, despite still receiving notifications and having persistent toast saying you're logged in, and notifications for messages only work if you also have notifications for every single user arrival. Considering the importance of this app's use, I can firmly say this has been one of my most frustrating and disappointing user experiences.
- Ryan Heath
App is very flawed. Too many missing features. One of the feature is that Facebook and whatsapp chats disappear from the app and goes to missing tab. It diesnt have to. We can actually reply to those messages. Why they let us reply to those Facebook, WhatsApp messages on Zendesk browser version and not on App? I can understand it if it goes to misding when customer leaves a website zendesk chat. But its flawed that same happens for other chats
- Ahmed Nazeeh
Spike makes inbox zero nearly effortless, with easy mass archive and trash and built-in unsubscribe and blocking. Organizing by conversation participants and presenting the thread like a chat conversation fixes the problem I've had with virtually every other email client where you can't tell which direction the conversation is going or where the newest message is. It just makes sense.
- Michael V.
Everything works: unified inbox, signature customization, hot keys, thread view for emails, and Google contacts integration. Making email for my business impossibly simple and fast.
- Chad M. Insurance Producer
My favorite part is that I don't spend half my day cleaning up my inbox and Imreally love the display contact feature that not only lets you see name and photo of sender but all previous emails in the side panel too! I've been trying out others but Spike leave the rest behind
- Steve P. Ceo
Pros |
---|
Enable costumers to contact us faster |
Enable us to solve costumers issues faster |
.Enable the costumer satisfaction to increase. |
Cons |
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Linking with a telephone, so the agent is only working on 1 channel at a time |
More simplified way to create and use templates |
Link users who may have provided us a new/different email from what we have on file for them |
Pros |
---|
I really like the clear and clean interface, I love simple and non-confusing things |
It has everything it takes to get into the toolbox of marketing.The way Spike sorts emails is genius |
It turned my inbox into a chat-like experience, where emails are grouped by people and not threads/topics - so it actually feels like I'm using a IM and not an outdated email client.the ability to have it setup on multiple devices so you have access to the information when you need it |
Being able to "PIN" items for quicker access |
also the ability of finding any attachment based on a specific contact. |
Cons |
---|
Some of the more advanced features still need some work |
I'd love to see tagging in notes (so collaboration would be smoother), or the option to add a call link into an invite directly (like in Google Calendar).having the ability to use the "REPLY ALL" being more accessible and not have to hunt for it.Wish there was a way to click on a calendar date in an email and have it added to the Spike Calendar |
Smart email folders might also be useful for Spike. |
Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.
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Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.
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