Zendesk Chat vs zapptales

Side-by-side comparison of features, reviews, pricing and more

Zendesk Chat

Category: Communication Tools
Industries: Business, Education

Pricing

Free

zapptales

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

you read – faster.

Sir Richard Branson

Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.

Sir Richard Branson

Zendesk Chat reviews

Updated: I was having some serious issues with getting notifications on android, I raised a ticket, Jeffrey was amazing, he liaised with his team & sorted this issue out, this is fully functional now, works brilliantly. Great support from Jeffrey kept me in the loop all the way through. Really helps with sales etc this app, a must have

- Jagz

Macros don't work (they populate with the literal variable names e.g. {{agent_name}}, you get randomly invisibly logged out in the background with no indication, despite still receiving notifications and having persistent toast saying you're logged in, and notifications for messages only work if you also have notifications for every single user arrival. Considering the importance of this app's use, I can firmly say this has been one of my most frustrating and disappointing user experiences.

- Ryan Heath

App is very flawed. Too many missing features. One of the feature is that Facebook and whatsapp chats disappear from the app and goes to missing tab. It diesnt have to. We can actually reply to those messages. Why they let us reply to those Facebook, WhatsApp messages on Zendesk browser version and not on App? I can understand it if it goes to misding when customer leaves a website zendesk chat. But its flawed that same happens for other chats

- Ahmed Nazeeh

zapptales reviews

Interesting concept, but missed the mark, uploaded couple years worth of chat with videos, pictures, voice... took an hour or 2 to complete only to be told that the pictures videos and voice I would have to add manually, which defeats the purpose of the app. Hopefully they figure it out in the future, but right now unless you're doing a short chat and easily can upload the videos and voice..not worth the time .

- Mark G

This product is top quality - a beautiful book has been received. The communication from the team was excellent also - very prompt replies to all questions. App was easy to use and this gorgeous book documents our love story. Would unhesitatingly recommend.

- Dill

In all honesty, I found this all a bit average. The app only allows you to do so much and it really needs to be done on a desktop. You have no freedom in making the text bigger or moving the whatsapp message around to space it out - so instead everything was squeezed onto 28 pages and then i had 16 pages or so of blankness. When the book arrived in the post it had been stuffed into the packaging as the front cover and the first 5 or so pages was bent over. It is what it is, but far from impressed and won't use again. On a side note, I wasn't even going to write a review but Zapptales emailed me asking for one...there you go.

- Tim Goodchild

Pros & cons

Zendesk Chat

Pros
Enable costumers to contact us faster
Enable us to solve costumers issues faster
.Enable the costumer satisfaction to increase.

Cons
Linking with a telephone, so the agent is only working on 1 channel at a time
More simplified way to create and use templates
Link users who may have provided us a new/different email from what we have on file for them

zapptales

Pros
A beautiful book has been received
Communication from the team was excellent also - very prompt replies to all question

Cons
It really needs to be done on a desktop
You have no freedom in making the text bigger

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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