Ziflow vs Groove

Side-by-side comparison of features, reviews, pricing and more

Ziflow

Category: Project Management Tool
Industries: Productivity, Marketing, Financial

Pricing

Starter

$ 20

Per user / month

Business

$ 40

Per user / month

Groove

Category: Project Management Tool
Industries: Marketing, Business, Fianncial

Pricing

Starting From:

$0 /month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Ziflow reviews

This has been such a positive experience overall. From vetting the company, to purchase and implementation, to training - this has been such a great process.

- Christopher M. Graphics Manager

My overall experience has been positive. The people at Ziflow are great, and the platform is excellent. As a result, this has helped our organisation produce better quality assets.

- Sandeep D. Associate Creative Director

For larger groups providing feedback, sometimes we find the first person to provide feedback influences future feedback.

- Ali B. CEO

Groove reviews

I absolutely love the broad automation functions of Groove that optimise all of my outbound communication and the tracking behind it. In my opinion Groove the most important software beneath Salesforce for any sales professional. It safes time, brings efficiency and transparence to my daily worklife. Especially the tracking of my own sales activities tackles a big pain of mine.

- Peter H. Enterprise Account Executive

My favorite tool within Groove is the feature that allows me to see when and how many times a client has opened my email. This allows me to gauge the intended recipient's interest level, which helps me determine where I need to spend my efforts. I also love having the ability to create a template and insert that template within an email. This saves me tons of time instead of having to retype the same email for multiple recipients.

- Nicole H. Associate District Manager

THe dynamic text is something I don't use

- Jim G. Senior Account Executive

Pros & cons

Ziflow

Pros
I love that I can upload videos, PDFs, and live websites
As someone in Marketing and Advertising, that is perfect for me
The ability to pinpoint an exact second in a video and send amends is really clever, it helps our clients provide us with the detail we need to get the job done and increase precision
Automated Workflow is my favorite thing about Ziflow
It's easy to set up, there's so much you can do with it, and it helps save so much time
They're great listeners, willing to take time to understand your concerns and provide the best solutions, and they are wonderful at answering questions and explaining anything you don't understand."

Cons
At first, we received complaints from the proofers that they were receiving far too many emails from the system, and we had to adjust settings
While this doesn't happen often, there are instances where opening proofs can take far too long to load
This has obviously been frustrating when battling against tight deadlines
Missing option to download single PDFs from the proof page for combined proofs
We're disappointed that powerpoint files can't display the Notes / talking points under slides -- for us that is a critical part of client and compliance review."

Groove

Pros
We are helping to solve the issues that clients get when using their websites
It's been a great way to keep on top of problems that are being reported
It is good to keep track of all the support requests that we get in
It's a great way to keep on top of issues reported by clients
Okay, so at first I was a bit upset about having to learn a new music player through Microsoft
But I quickly embraced the Groove and love to use it
It Helps me keep my sanity
If this is the Groove that I am reviewing, the ability to put on my playlist and headphones keeps me sane."

Cons
I can see the list of Labels we've created by going to Settings > Ticketing > Labels, but I have no way to view the tickets that have been assigned those Labels
Agent collision happens regularly and there is no "play" button to automatically go from ticket to ticket
There isn't an easy way to prioritize customers by spend
Frequent updates move features around and sometimes makes it difficult to find something that you use every day
Keeps things in order amongst our small team
I am frustrated by the KB though."

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4.6/5

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