Zoho Cliq vs Brand24

Side-by-side comparison of features, reviews, pricing and more

Zoho Cliq

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Free

Unlimited - $1 per user per month

Brand24

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Individual

$59.00

Per Month

Team

$119.00

Per Month

Pro

$179.00

Per Month

Enterprise

$299.00

Per Month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Zoho Cliq reviews

"Zoho Cliq is not only as a chat application, but also as an information lifeline for the company. We can easily collaborate on multiple projects, attend meetings and screen-sharing sessions, and instantly exchange documents to bring out the best campaigns for our clients. We use Zoho Cliq for communication. It helps us feel that we are working together (physically) even when we are not."

- Xavier Tan Co-Founder, Heroes of Digital

"When we call our international team through Cliq, the audio calls and the video feature are just as good and often even better than the apps outside of Zoho. When the pandemic hit Australia, the Sydney-based team went remote. We initiated daily scrum sessions with our Australian team so we could keep tabs on what everyone was doing, and if we needed to help each other. Zoho Cliq was a good tool in regards to keeping communication channels open. We found our team was very productive even when working from home."

- Amy Gray Corporate and Governance Manager, Alpha Vet Tech

"We're constantly communicating back and forth via Cliq, and Cliq being integrated into Projects—that's brilliant. And of course, Desk is integrated with Projects, and everything's just singing."

- Stuart George Founder and Creative Director, CKP Creative

Brand24 reviews

Among many pros, I love most its analytics features and customer support. You can literally ask for anything about web monitoring, and they do that for you. And you can ask about anything else, and they still will try to help you! It's powerful, reliable, comprehensive tool. It has been used in all companies I have worked for; once I recommended it, once I decided to choose B24 and managed it, once it had already been there.

- Jakub N. Web Analyst

It's been great, I've reached out to customer support a few times over the years and they have been really quick to respond and helpful along the way.

- Lisa S. Owner

We wanted a simple system that we could use to monitor media inclusions for clients. This system is easy to use, allows for multiple users, and generates clean reports.

- Natasha L. COO

Pros & cons

Zoho Cliq

Pros
Individual chats
Group chats
Automation.

Cons
Automatic statuses are not as good as some of Cliq's contemporaries
Emojis are strange
Some of the UI is not as intuitive as it could be.

Brand24

Pros
Brand24 literally saved me from all the manual work while I was appointed as a social media reputation manager for one of our client
They often introduce updates, test various solutions to make the product as useful as possible for their users
It helps bring up any important mentions that support your service or if there were any unsatisfactory customers who wanted more
If you want to know what people think of your product."

Cons
Being unable to input individual posts to get statistics on them
Additionally, b24 is unable to detect spam posts
I have worked for crisis in social networks, I have been able to see the behavior by days to ident
For example, our company name is Element5, but getting B24 to ignore companies with element in their names was near impossible
Monitoring is not very precise - sometimes I receive such references that are of no use to me."

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Speechify is the #1 audio reader in the world

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4.6/5

20M+ downloads

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