When introduced to the Performance Culture System (PCS), I was immediately impressed with the system's ability to align key players with our company goals as well as the graphic nature of the evaluation results on the 2 x 2 grid. This system has made a huge difference in our organization (we are an-in home care company with 300 employees) by creating a coaching culture via weekly meetings and quarterly performance reviews. Quarterly reviews are now two-way conversations between key players and their managers. In their 90-day performance reviews, key players have the opportunity to talk about what's going well, what help they need in areas that are not going well and specific actions for the next 90 days. This quarterly process enables managers to be proactive and to make adjustments in resources, support as well as individual goals. Because this system is web-based, key players and managers can track progress over time and go back to review manager and employee feedback. In the past, annual reviews were viewed as necessary obligations by employees and managers and, once complete, thrown in a drawer, never to be looked at again. PCS's unique ability to align individual performance objectives (and for us, individual bonuses) with company goals is now very clear to everyone. Since we have used PCS for a full year, I can honestly say that a 25% increase in our annual revenue is directly tied to our implementation of this system. I highly recommend this process to any organization that strives to align their employees with their company goals.
- Roberta F.
The team has been patient with me and has helped me cross many finish lines. They have been awesome, and I've already referred others into this system. The team is very collaborative, flexible in helping you get what you want out of the tool(s) in Performance Culture.
- Kevin H.