Audible, a subsidiary of Amazon, is possibly, the most popular platform for purchasing and listening to audiobooks. Sometimes, however, you might find that a book you’ve purchased doesn’t meet your expectations or isn’t the right fit for you. Audible understands this and has a return policy in place that allows its members to return or exchange audiobooks they are not satisfied with. This article will guide you through the process of returning Audible books.
Can I Return an Audible audiobook?
Yes, you can return a book to Audible. However, there are some conditions under Audible’s return policy. You can return an audiobook within 365 days of purchase if you are an active Audible Premium Plus member or if you purchased the audiobook with a credit card. This return policy is designed to ensure the satisfaction of Audible members, but it’s also in place to protect Audible from misuse of return privileges. It’s important to note that the number of returns allowed might be limited if Audible detects potential misuse.
How Do I Return a book on the Audible website for a Refund?
To return an Audible book and get a refund, follow these steps on the Audible desktop site:
- Visit Audible.com and sign in using your Amazon account details.
- Hover over your name in the upper left corner to reveal a dropdown menu. Click on “Account Details.”
- From your account page, click on “Purchase History.”
- This will open a list of all the Audible books you have purchased. Locate the title you wish to return and click “Return” next to it.
- You’ll be asked to provide a reason for the return. After you’ve selected one, click on “Return this title.”
After you’ve completed these steps, you should receive a confirmation message indicating that your return has been successful. The refund will be processed to your original purchase method or in the form of Audible credits, depending on how you made the initial purchase.
How Do I Return an Audible Book on the Audible App?
Returning Audible books using the mobile app (Android or iPhone) is not directly possible as of my knowledge cutoff in September 2021. However, you can return an audiobook via the mobile site. Here’s how:
- Open your web browser and visit the Audible mobile site.
- Sign in to your Audible account using your Amazon account details.
- Tap on the menu icon in the upper left corner and select “Account Details.”
- Tap “Purchase History.”
- Find the Audible book you want to return and tap “Return” next to it.
- Select a reason for the return, then tap “Return this title.”
Your return should be processed shortly, and the refund will be issued according to your original payment method or as Audible credits.
What Type of Refund Will I Receive?
The type of refund you receive will depend on how you initially purchased the Audible book. If you bought the book with Audible credits, you will receive the credit back into your account. If you used another payment method like a credit card, the amount will be refunded to that card.
What is Audible’s Return Policy?
Audible’s return policy allows active Audible Premium Plus members and those who bought audiobooks with a credit card to return or exchange Audible books within 365 days of purchase. This policy is, however, subject to some limitations to prevent misuse. If Audible detects excessive returns, they might restrict your ability to return titles in the future.
Disclaimer
Remember that while Audible’s return policy is generous, it’s designed to ensure customer satisfaction, not to be used as a way to listen to free
