For most salespeople, “accountability” is a terrifying word. It usually conjures up images of micromanagers controlling their employees’ every move. It may even trigger memories of doing punishment laps, push-ups or other hated chores because we failed to live up to an ambiguous standard.
In Accountability The Sandler Way, Hamish Knox shows how sales managers can create an accountability-driven work culture for their teams and themselves . . . by investing just twenty minutes a week in the classic Sandler sales and management principles. Sandler clients-both managers and salespeople-discover that sustainable success in the world of sales comes from being accountable to specific, measurable actions. For listeners of this audiobook, “accountability” means something very different than what it means for others. It means creating clarity for yourself and your employees around goals (yours and theirs), the path to achieve those goals (yours and theirs) and the consequences triggered by failing to stick to the path. Don’t get nervous-no one’s going to have to do any punishment laps! Accountability The Sandler Way gives you all the tools you need to implement a sustainable accountability program for yourself and your team . . . even when time is tight.

There are four stages of transition that all of us experience when making a successful adjustment to a new work situation . . . and eight common, potentially negative consequences that are likely to accompany any organizational change initiative. Leaders who understand these four stages, and who understand the human dynamics behind the eight most common challenges, can improve their odds of success.
In this powerful, accessible resource for leaders, management consultant Hamish Knox gives managers an overview of the four stages of transition that all of us experience when making a successful adjustment to a new work situation. They are: 1. Denial; 2. Resistance; 3. Exploration; and 4. Commitment.
Knox also argues that there are eight common, potentially negative consequences that are likely to accompany any and every organizational change initiative. They are: 1. A sense of loss; 2.Confusion and ambivalence; 3. Reduced trust; 4. Increased concern about survival; 5. Communication problems; 6. Lower productivity; 7. Turnover; and 8. Strong emotional responses.
Based on the work of David Sandler, creator of the Sandler Selling System.