Wall Street Journal Bestseller

Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization’s success: how to scale up farther, faster, and more effectively as an organization grows. 

Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries– including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare– Sutton and Rao identify the key scaling challenges that confront every organization.  They tackle the difficult trade-offs that organizations must make between whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people– rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. 

Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge and it is destined to become the standard bearer in the field.

The New York Times bestselling author of The No Asshole Rule reads his guide on how to preserve civility, sanity, and success when facing a business world full of difficult people.

Since The No Asshole Rule became a national bestseller a decade ago, Robert Sutton has been asked, in a thousand different ways, the best way to deal with an asshole. This new guide presents Sutton’s signature prescriptive advice for everyone who is feeling oppressed, demeaned, or disrespected by people who treat them badly.

Drawing on a trove of real-life stories from people dealing with implacable jerks in every kind of setting, Sutton delivers a highly effective, methodical game plan, starting with a diagnosis: Exactly what kind of asshole are you dealing with? From there, Sutton provides thoughtful, field-tested strategies aimed at specific asshole-deflecting goals–avoiding them, outwitting them, disarming them, and countering their negative influence. He even teaches you how to look inward to stifle your own jackass.

Equally useful and entertaining, The Asshole Survival Guide helps you develop a robust new outlook that can preserve the sanity of your workplace and personal life, and stop all those perfectly good days from being ruined by some jerk.