9781483091280
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Ultimate Customer Service audiobook

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Ultimate Customer Service Audiobook Summary

Exceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and consistently deliver first-class service. Now, you can get the world’s top customer service authors to coach you and your team into excellence. Bring the exceptional customer service of Starbucks, Nordstrom’s, or the Ritz Carlton into your organization with training from the best of the best in customer service training and development. You’ll learn the latest customer engagement strategies from celebrity authors Shep Hyken (The Cult of the Customer) and Mark Sanborn (The Fred Factor), whose strategies and techniques will create positive relationships and long-term loyalty with your customers.

Have you ever had to offer great service to a difficult customer? Do you and your team know how to guarantee a positive outcome? Learn field-tested processes from this audio collection, complete with case studies, entertaining stories, and new ways of thinking about negative people.

You’ll also learn how your word choice can impact the future buying behavior of even your most loyal customers. The experts in this series teach you how to avoid common pitfalls and offer seven secrets of remarkable communication that produce outstanding results. A satisfied customer is the number one asset for any businesses, and now you can get the top thought leaders and practitioners to train your team for the same price as a business lunch.

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Ultimate Customer Service Audiobook Narrator

Mark Sanborn is the narrator of Ultimate Customer Service audiobook that was written by Made for Success

Mark Sanborn, CSP and CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. He is an international bestselling author and noted authority on leadership, customer service, and turning the ordinary into the extraordinary. His book The Fred Factor has sold over one million copies. Leadershipgurus.net lists him as one of the top fifteen leadership experts in the world.

About the Author(s) of Ultimate Customer Service

Made for Success is the author of Ultimate Customer Service

Subjects

The publisher of the Ultimate Customer Service is Blackstone Publishing. includes the following subjects: The BISAC Subject Code is Business & Economics, General

Additional info

The publisher of the Ultimate Customer Service is Blackstone Publishing. The imprint is Made for Success. It is supplied by Blackstone Publishing. The ISBN-13 is 9781483091280.

Global Availability

This book is only available in the United States.

Frequently asked questions

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Audiobooks are recordings of books that are read aloud by a professional voice actor. The recordings are typically available for purchase and download in digital formats such as MP3, WMA, or AAC. They can also be streamed from online services like Speechify, Audible, AppleBooks, or Spotify.
You simply download the app onto your smart phone, create your account, and in Speechify, you can choose your first book, from our vast library of best-sellers and classics, to read for free.

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Listening to audiobooks on your smart phone, with Speechify, is the easiest way to listen to audiobooks.

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